Frequently Asked Questions
Support is available, and healing is possible.
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Counselling can support people experiencing anxiety, stress, overwhelm, relationship difficulties, PTSD and CPTSD, grief, burnout, low self-esteem, life transitions, emotional regulation challenges, and general feelings of being “stuck.”
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No. You do not need to share every detail of your trauma before support can begin. Many people worry that counselling means having to retell painful experiences immediately. A trauma-informed approach moves at your pace. Early sessions may focus on helping you feel safe, grounded, and supported before exploring the connections between today and the traumatic memories.
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Engaging with support early on can be highly beneficial, especially if you are noticing impacts in sleep, relationships, work, mood, sense of safety, or overall enjoyment of life. You do not need to wait until your situation feels overwhelming before reaching out for help.
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You do not need to be in crisis to benefit from counselling. Many people seek support to better understand themselves, improve coping strategies, strengthen relationships, or create meaningful change in their lives.
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The first session is an opportunity to get to know each other, discuss what has brought you to counselling, explore your goals, and answer any questions you may have. It is also a chance to see whether the therapeutic relationship feels like the right fit for you.
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You are able to self-refer to book a counselling session.
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Yes, Telehealth sessions are available for clients who prefer the flexibility and convenience of online counselling.
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Individual counselling sessions are typically 50–60 minutes.
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This varies depending on your goals and needs. Some clients attend weekly, fortnightly, or monthly sessions, while others book as needed.
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Cancellations with less than 24 hours’ notice may incur a cancellation fee.
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IAs a Registered Counsellor I cannot provide a Medicare Rebate.
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No, we are not registered with NDIS.
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Yes, you can claim under a number of private health funds. Please advise of being a fund member at the time of booking your first session.
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Yes, counselling is confidential. There are some legal and ethical exceptions, such as concerns about safety or where disclosure is required by law, which will be discussed during informed consent.
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Counselling is a safe space for emotions. There is no expectation to “have it all together,” and sessions move at a pace that feels manageable for you.